-This policy covers our treatment of the personal information we collect from you.
The personal information which we collect is needed to:
-Identify the purchasers and beneficiaries of prepaid and at need arrangements;
-Provide our services;
-Comply with legislative and regulatory requirements.
-We do not sell, barter, trade or give away the personal information you have provided to us.
-We will only share your information with third parties if we are required to by law or you have either expressly (in person and/or in writing) authorized us to, or, if it is required for the provision to you of a service or product supplied by another business or organization as part of our services to you.
-We take all reasonable precautions to ensure that your personal information is kept safe from loss, unauthorized access, modification or disclosure.
-If you give us personal information in order to receive any type of information in return from us (including a brochure, catalogue or other information), we collect and store that information in order to fulfill your information request.
-If you review or download information, we track your visit and collect site statistics that are used to better design our website for you.
Please note that information or material sent to us will be deemed not to be confidential. By sending us any information or material, you grant Steadman Brothers Funeral Chapels an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute those materials or information.
-You may ask for access to any personal information we hold about you and you may ask that the information be corrected or updated. However, we reserve the right to confirm the identity of the person seeking access to personal information before complying with any access request.
-If we are unable to provide you with access to all of the personal information we have about you, then the reasons for the denial of access will be provided to you.
-If you wish to ask a question about our collection and use of personal information; access your personal information, withdraw a consent previously provided, or make a complaint, please write to us at:
Steadman Brothers Funeral Chapels
Attn: Mark Steadman
If you are not satisfied with our response, the Privacy Commissioner of Canada may be reached at 112 Kent Street, Ottawa, Ontario, K1A 1H3.
If you have travelled recently or have been in contact with someone that has, we recommend you do not attend any visitation or service at the funeral home in the near future. If you are attending a visitation or service we recommend limited contact with others and to please use our hand sanitizer regularly.
Also, our website (www.steadmanbrothers.ca) is a great way to pass your condolences along to the family. Thank you for your understanding.